Address and email
Email: info@dukatbet.club
Postal address: Bajcsy-Zsilinszky út 12, 1051 Budapest, Hungary
On the map: simply enter ‘Bajcsy-Zsilinszky út 12, 1051 Budapest’ in Google Maps. This is the project's correspondence address, not a casino branch or a place to meet players in person.
We prefer email. We also handle letters sent by post, but it takes longer.
When it makes sense to write to us
The editorial team is responsible for the texts on this site, so those are things we can actually change. Get in touch mainly in these cases:
- you think an RTP figure or release date in the games table is wrong,
- a link is broken or leads to the wrong page,
- a sentence is unclear, misleading or grammatically incorrect,
- you want to suggest a topic or a new title for the selection on the main page.
When reporting a factual error, it helps to include a source, such as an official studio announcement. We compare the data with the studio and, if the error is confirmed, we fix the text and update the revision date.
Accounts, deposits and payouts are handled by Dukat.bet
We are not the operator, so we cannot see into your account. We cannot verify a deposit, approve a withdrawal, unlock an account or change bonus settings.
For questions like these, contact Dukat.bet customer support directly. You will find the contact options after logging in on the brand's official website, in the help section or in the site footer.
The same goes for the exact rules of the Slots Bonus promotion. We have a general overview on the offer terms page, but the binding wording is always set by the official Dukat.bet website.
What happens to your message
We use your email only to reply and, where relevant, to correct a text. We do not send newsletters and we never sell your address.
Please do not include passwords, card numbers or other sensitive data in your message. We do not need them to deal with your request.
Details on how we process data and on your rights under the GDPR are in our legal information.